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How do I cancel a pending deposit?

  • Updated
  1. Click Me (the person icon).
  2. Click My Wallet.
  3. Click the pending deposit you want to cancel.
  4. Click Cancel.

Note: There are three potential cutoffs for when you can cancel a transfer, depending on when you initiated it. After the cutoff passes, you won’t be able to cancel the transfer anymore.

  • If you initiate a transfer before 3:00 PM EST, you can cancel it up until 3:00 PM EST that same day.
  • If you initiate a transfer between 3:00 PM - 7:00 PM EST, you can cancel it up until 7:00 PM EST that same day.
  • If you initiate a transfer after 7:00 PM EST, you can cancel it up until 3:00 PM EST the following trading day.